Check with our website and click “DRIVER&SUPPORT”,Find out your headphone item No and download it.

Pls kindly double check the driver item number,The headphone item number should be matched the same driver number.And then pls kindly check your company system,some driver can't fix into MAC system.

If it still not working,pls kindly ask for help to the platform you are purchased.We have customer service on different platform.

We are mainly responsible to oveasea OEM/ODM order and pls kindly contact directly on SOMIC Amazon customer service

You can go to our Alibaba platform and we have sales person to hlep you.Pls check our Alibaba link:https://gdsomic.en.alibaba.com/?spm=a2700.7756200.0.0.224871d2fTGu3t

Sure,we are professional with OEM/ODM order with more than 20years and we have our own R&D team